Introduction The new year is around the corner. In the ever-evolving landscape of the hospitality industry, hotels are continuously adapting to meet the changing needs and preferences of guests. As we look forward to 2024, several trends are poised to shape the hotel experience, blending innovation, sustainability, and personalisation. From cutting-edge technology to eco-friendly practises, […]
Introduction The advent of the sharing economy has transformed the way we travel and book accommodations. Airbnb, founded in 2008, has emerged as a major disruptor in the hospitality industry, offering travellers a wide range of unique and affordable lodging options. While Airbnb has undoubtedly gained popularity among travellers, it has also raised concerns and
Introduction In today’s digital age, the travel and hospitality industry has undergone a significant transformation. The advent of online travel agencies (OTAs) has revolutionized the way travellers plan and book their trips. For hotel owners and managers, listing their properties on OTAs has become an essential strategy for attracting guests and staying competitive in the
The Evolving Landscape of Hotel Booking Before delving into the specifics of a Channel Manager, it’s crucial to understand the changes that have reshaped the hotel booking landscape. Gone are the days when travellers relied solely on travel agencies and direct bookings. Today, guests have a plethora of online options, from OTAs (Online Travel Agencies)
When you run a hospitality business, you come across all types of guests. Some of them might be easy to handle, while others may seem like a handful. There are even a few who can seem a bit inconsiderate. However, most of the business try to tick a few common boxes to ensure guest satisfaction.