Maran

In today’s fiercely competitive hospitality landscape, hotels are constantly seeking ways to stand out and create memorable guest experiences. Amidst this quest for excellence, the integration of Customer Relationship Management (CRM) within hotel management software has emerged as a game-changer. Far beyond mere transactional tools, integrated CRMs play a pivotal role in understanding guests’ preferences, […]

Introduction India, with its rich cultural heritage, diverse landscapes, and booming economy, has emerged as one of the most sought-after tourist destinations globally. This surge in tourism has paved the way for significant growth in the hospitality sector, with hotels playing a pivotal role in accommodating travellers. However, behind the façade of luxury and comfort

Introduction In the dynamic world of travel, unexpected changes can occur at any moment, leading to last-minute cancellations that can be frustrating for both hoteliers and guests alike. To ensure a seamless and stress-free experience, it’s essential for hotels to implement strategies that minimise the occurrence of last-minute cancellations. In this comprehensive guide, we’ll explore